COMPLAINT 1
BLOODY POOR CUSTOMER RELATIONSHIP AND RUBBISH BROADBAND PERFORMANCE
C.P.YOUNG, (GLOUCESTER)
BT Broadband
See below for products, reviews and info from BT Broadband
Read or write reviews of BT Broadband
- Supplier
- Product name
- Download Speed
- Monthly allowance
- Contract length
- Monthly cost
Broadband Only
BT's fast 20Mb broadband with a good call package for those who talk often. All telephone calls to numbers starting with 01, 02, 03 plus 0845 and 0870 for up to an hour are included. Line rental is from £10 in addition.
more info- Getting started:
- Features:
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- Basic security
- BT Home Hub
- FREE Wi-Fi minutes
- See more features
- Save up to 50% on BT Telephones
- 18 month contract
Broadband and Calls
A top BT broadband and calls package. Unlimited downloads (fair use applies), up to 20Mb download speed. Free anytime calls to UK landlines. £20.00 for the first 3 months then £28.00
more info- Getting started:
- FREE connection, easy to use installation CD
- Features:
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- Unlimited calls to UK landlines at anytime
- £13.60 a month line rental required
- FREE wireless BT Home Hub and connection
- Get online when you're out and about with unlimited Wi-Fi minutes across the UK.
- Unlimited monthly usage
- 5 FREE email addresses for you and your family
- FREE 5GB of online storage with Digital Vault
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More Broadband and Calls with superfast BT Infinity broadband
(Broadband, Telephone) - 40Mbps
- 40GB
- 18 months
- £7.50
- GO
A super fast broadband with calls package. Using BT's new fibre optic, BT Infinity has up to 40Mb download speed, twice that of normal ADSL broadband. Free weekend calls to numbers starting with 01, 02, 03 plus 0845 and 0870 for up to an hour are included. Line rental is from £10 in addition. BT Vision TV can be added from £4 a month.
more info- Getting started:
- Features:
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- Superfast BT Infinity
- Advanced security
- BT Home Hub
- FREE Wi-Fi minutes
- generous online storage to help you protect and share your files and photographs
- Over 2.8 million free Wi-Fi hotspots
Larger 40GB monthly allowance and download speeds up to 20Mb plus unlimited weekend calls. First 3 months £7.50 then £18.00 thereafter. Line rental is £13.60 a month.
more info- Getting started:
- FREE connection, easy to use installation CD
- Features:
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- Unlimited UK Weekend calls including 0845 and 0870 numbers
- Wireless BT Home Hub (worth £89.99)
- Large 40GB monthly usage guideline
- £13.60 a month line rental required
- Advanced online security
- FREE 5GB of online storage with Digital Vault
BT Autumn Deal - online only Super fast up to 20MB download (if you are close to the exchange), Download allowance has now been doubled to 10GB. Also get UK Evening and Weekend calls at no extra cost. FREE for 4 months then £13.00 per month (+ line rental) when ordered online. Includes Free Home Hub 2 router.
more info- Getting started:
- Free connection and FREE Home Hub modem
- Features:
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- Now includes BT Home Hub 2 faster router
- Free Unlimited UK Evening and Weekend calls including 0845 and 0870 numbers
- Unlimited wi-fi minutes
- FREE Videocalls
- Basic security package
- Large 10GB monthly usage guideline
- 5 FREE email addresses for you and your family
- Create your own online radio station and webspace
About BT Broadband
BT offers standard landline telephone, ADSL broadband, fibre-optic broadband (up to 40mb download speed) and also television services through BT Vision. A BT Vision box not only allows you to pause/rewind/record live TV but also gives you access to 70 Freeview channels including ESPN. BT’s archive of film, music, classic sport, kids TV and more is also available through BT Vision at no extra cost and additional channels such as Sky Sports and other on-demand content can be added to your package on a monthly pay-as-you-go basis.
With all BT broadband packages you gain unlimited access to BT’s wireless ‘hotspots’. These are wireless networks dotted around the country which enable you to connect to the internet while out and about. These hotspots are particularly useful if you have a smart phone and don’t want to exceed your mobile broadband limit!
Best Bits
BT is currently offering a whole 4 months free to anyone ordering BT broadband with unlimited anytime calls online. While these 4 free months don’t cover the additional cost of the line rental, BT do offer one of the most competitive line rental charges - costing as little as £10/month if paid as one advance payment of £120 (for 12 months).
If you’re after superfast, unlimited fibre-optic broadband (up to 40mb download speed) then BT are also offering 3 months free if you order before the 20th of August. That works out as a massive saving of £84!
BT have a great autumn deal that is currently running as an online exclusive. Order Broadband and Evening & Weekend Calls and get the first 4 months free, after that it is just £13.00 a month plus line rental. With an 18 month contract and up to 20Mb download speed this is one of the most popular calls and broadband duel bundles.
Write a Review for BT Broadband
Cowboys 1
My hub was supposed to be free but BT charged me. The first 3 months were supposed to be free but BT charged me. When I complained I was told I`d be refunded. I never was. When I asked for confirmation that I`d be refunded I was told it was not BT policy to send out corrected paperwork. And now they`ve sold my old aunt a BT broadband line via a cold call even though her computer is so old it can`t support broadband input. What a bunch of cowboys.
Jo Jo, (Glasgow)
BT 20Mb Broadboand 1
BT are a bunch of bull shxxxer, can't even manage 2Mb. Their well know comment is "Well sir, we don't sell our products base on speed!", What a load of shxx!
anonymous, (Maidstone)
Apparently we cannot get broadband 1
Well apparently we cannot get broadband according to BT as there aren't enough "Lines" in the village. And they arnt going to put any in unless there is a petition.
Not Happy.
anonymous, (Sibbertoft)
A bit more about BT Broadband
The BT group emerged from the privatisation of the state-owned British Telecom in the 1980’s. Rebranded as BT in the early 90s the company continued to provide commercial and home landline services, later expanding into broadband and digital television markets with BT Vision. BT is currently the largest broadband provider in the UK with over 4.5 million subscribers.