About TALK TALK

Warning do not sign up with these liars! I signed up for the plus(pro) package with talktalk (well this is what I thought!) WHAT THEY DON'T TELL YOU is that first you will be put on the essentials package and charged for the plus package at the same time! until your go live date at which time they SHOULD be able to change it not even a guarantee. I have been given 4 different go live dates now and have been waiting 2 months! I still haven't got my broadband on, as for the phone this is working, after having the day off for the technician to install my line and him not turning up without them letting me know really pi**ed me off. WOW 2 weeks later he actually turned up to do it. Did I mention I had to pay a deposit of £69.99 not the £29.99 that they advertised! As for the customer service this is what's the real joke seriously You phone up, get put threw to different people who don't know what there doing some off them even told me my account d

I was with Tiscali for over a year and was very happy them, free phone line and the usual free usage and unlimited downloads, I also had an 8mb connection running at around 6.5mb.

Now that Talk Talk has taken over, they sent me an email telling me that my account would not be changed ie:- UNLIMITED DOWNLOADS - WHAT A LOAD OF CRAP.

The next email about a 2 weeks later they tell me that they are limiting my broadband downloads to 40GB.
I rang them up to find out what was going on and the lady on the phone said that unless I switched to the Pro version I would not be able to get UNLIMITED DOWNLOADS only the 40GB limit per month, so I got the best deal I could at the time which includes the POXY DOWNLOAD 40GB LIMIT.
The lady on the phone was only interested in the downloading of music and how much I would be able download, this is rubbish as I do not download the stupid music that the kids nowadays are listening to(its just noise to me).
As I watch streamed videos from the net eve

I have been with TalkTalk since 2005. In the last two years their broadband service has continued to get worse and worse. It is now practically non exsistent. The ADSL connection is severed for hours at a time and sometimes days. Once it was for an entire week. I have missed my online classes and live sessions. It is going to take me ages to catch up because I have missed so many because of no broadband service. It is ridiculous.

Talk talk recently took over my tiscali broad band only 3meg uncapped service at £14.99 having initially stated the bill would not change they are now charging £19.99 33% increase for 8meg 40gb service needless to say I am leaving O2 looks good but still checking
If your an ex tiscali customer with talk talk i suggested you lok eleswhere

I have been with talktalk for over two years. When experiencing problems I have always found the techinical team really helpful.The problems have have been sorted out quickly and efficiently. It is good value for money compared with my previous service providers

liars; stay awat from them
I signed up for TalkTalk last year March.They told us they were increasing inclusive international countries to include African countries, they were lying they wanted us to join. A year later there has been no changes. I am cancelling and going back to my provider "Post Office" they are excellent providers and have better deals than TalkTalk... a bunch of liars. Don't use them, otherwise you will end up commiting suicide. they are useless. My line was not working, so I had problem reaching them as they have 0870... number for customer services and it meant paying a lot on a call box. When I asked them to reimburse me the cost and to improve their service sothat they have 0800... numbers for emergencies. I was told "you should have made a phone call from a friend's phone". I find this insulting as I don't have frends here, did they expect me to go and knock at neighbours and ask them to

I joined Talktalk in september 2008, after testing my line they told me the speed will be 3Mb, but for almost 6 months I have been getting 56K, every time you call them they promised they will get someone from Level 2 (TECHNICAL TEAM) to call you to resolve the issue, guess what they do not call. I can tell you as a VP of Technical Operations of an organisation that provide business DSL in UK, they have the worst customer service I have ever dealt with. in Summary "STAY CLEAR OF THEM DO NOT SIGN UP WITH THEIR SERVICES OTHERWISE YOU WILL COMMIT SUICIDE"

We signed up for Talk Talk last year, we left within the 28 days cancellation period. Talk Talk was hell on earth. God only knows how many calls we made to customer service (Ha Ha) on hold for up to 70 minutes and then cut off. Broadband service was slow or did not work at all. Talk Talk Really are full of ****. Talk Talk also dont tell you that if you want to leave them then it will cost you £125 to have your line reconnected to BT, you get to find out that liitle gem after you have cancelled. I would rather cut off, deep fry and eat my on testicals than ever have to deal with Talk Talk again. My advice stay well clear because you will end up ripping your hair our in anger.We are looking to take Talk Talk to court if they do not repay the reconnection charge back to us that we have to pay to BT to get our old phone line connected.
YOU HAVE BEEN WARNED!!!

Talk Talk promised free broadband. 2 years later (and hell on the phone to their customer services (ha ha) and not only no forseeable free broadband, but they have raised their prices! Astonishingly irritating, unbeleivable stressful and singularly unhelpful - not to mention lying. We are leaving them this month and I don't suppose they'll even miss us - we certainly won't miss them.